NEWSFLASH:

Processes – Doing it the Right Way

Development ProceeduresDoing it the right way? What IS the right way?

It involves ensuring you get what you want – schemes that really do deliver the benefits you are seeking. In other words, it being fully effective.

It also involves getting those benefits with the minimum wastage of time, money and materials. In other words, it is being efficient.

Effectiveness and efficiency – our constant focus, where we are always seeking improvement. Here are some of the ways in which we may be able to help you improve your efficiency and effectiveness.

HATC Wiki-cedures

A flowchart-driven layered wiki-based procedure guide developed with Orbit Homes

The title says it all really. This powerful new tool provides:

  • development procedures that strike whatever visual/textual balance you require,
  • the ability of users to constantly comment and suggest improvements,
  • the ability to be updated by anybody who is competent in Word.

We can provide a standard process map in flowchart form as the basis for your new procedureswhich you can then tailor yourselves. Alternatively, we can map your existing processes and produce a wiki tailored to your specific requirements which you can then easily maintain.

Developed with Orbit Housing, it is proving popular and successful. as Chris Jones (Divisional Director for Orbit Homes) says:

“I love it so much it hurts”.

The Development Team seem to rather like it as well, we’re glad to say.

Process reviews, process maps

Development and regeneration – everybody does it differently, but there are huge areas of overlap. We have wide experience of different affordable housing providers systems.

We can map your existing processes, but more importantly, we can offer advice on process improvements in the light of our knowledge of funders’ compliance requirements, professional good practice and the preferred ways of working of Development & Regeneration teams.

T’aint what you do, it’s the way that you do it…… as the old song says!

{er….actually, what you do is also quite important – ed]

Compliance Audit and pre-audit reviews, compliance health-checks

Our deep understanding of the HCA’s compliance requirements doesn’t just stem from decades of work in the regulated sector. We re-wrote the Capital Funding Guide for the Housing Corporation in 2007.

Clients find it very helpful when we can explain clearly not just what has to be done, but the underlying reason. It helps everyone to focus on the important issues without getting too tangled up in the bureaucracy.

Technical internal audit – stress-testing key internal controls

Good governance demands strong internal controls particularly of those teams that expose the organisation to significant financial and reputational risk. Our thorough understanding of compliance issues helps here, but even more useful is our understanding of professional project management good-practice and project/programme control. We can also bring experience of the Board-member and Audit Committee perspective. Clients tell us that this is very hard to find anybody else with such a holistic perspective.

Recent clients in this field
Orbit Homes, Newlon HT, Ocean Housing, Aldwyck Housing, Riverside